Request Account & Data Deletion
Under Google Play Store user data policies and privacy regulations, users of Ti-multicare OPD, Ti-multicare (HMS), and Ti-multicare Pharmacy have the right to request deletion of their account and associated personal data.
Important Notice on Medical Records
Personal profile details, authentication credentials, and device associations will be permanently removed. However, certain patient clinical encounters, prescription dispensing logs, and financial tax invoices may be retained by your hospital/clinic organization in an anonymized or archived format to comply with statutory healthcare and medical council record retention laws.
How to Request Deletion
Open any Ti-multicare mobile app > Navigate to Settings / Profile > Tap Delete Account & Data > Confirm deletion.
Send an email from your registered email address to sales@multicare.in with:
- Your registered Email and Mobile Number
- Hospital / Clinic Name
- Application used (Ti-multicare OPD, Ti-multicare, or Ti-multicare Pharmacy)